Privacy Policy – srilankaecotourism.com by Experiential Journeys (Pvt) Ltd

Introduction

Welcome to Sri Lanka Eco Tourism by Experiential Journeys Private Limited (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online tours booking portal, [srilankaecotourism.com] (the “Site”), and use our services.

Information We Collect

• Personal Information: When you make a booking or create an account, we may collect your name, email address, phone number, address, and other necessary contact details.
• Booking Information: Details of tours booked, including preferences, travel dates, group size, and specific requirements.
• Payment Information: Billing address, payment method details, and transaction information when processing bookings.
• Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our site through cookies and similar technologies.

How We Use Your Information

We may use your information to:

• Facilitate and manage bookings for tours and travel-related services.
• Process payments securely.
• Provide customer support and respond to inquiries.
• Send booking confirmations, updates, and reminders.
• Customize your experience on our site and improve our services.
• Send promotional materials, if you have opted in.

Sharing Your Information

We may share your information with:

• Trusted third-party service providers (e.g., tour operators, payment processors, booking software providers) to facilitate bookings and transactions.
• Law enforcement or regulatory agencies if required by law.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Data Security

We implement robust security measures to protect your information. However, no method of transmission over the internet is completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and data portability.

Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

e may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [ +94 (0)70 222 8 222(Sri Lanka) | +61 484 757 847(Australia)] By using our online tours booking portal, you consent to this Privacy Policy.